From onboarding to risk insights like a Hawk
Traditional platforms require lengthy implementation cycles, consultancy-heavy configuration, and manual data modelling. Hawkstream is different—AI does the heavy lifting so your team can focus on decisions, not setup.
You’re not implementing software. You’re activating risk visibility.
Getting started with Hawkstream is designed to be fast, guided, and largely automated through AI-assisted setup. Most organisations can move from onboarding to meaningful risk visibility in the same day.
Step 1: Establish Your Environment
Your Hawkstream workspace is provisioned instantly, allowing you to define organisational structure, operating units, and assurance scope with minimal configuration.
You also have the option* to align your organisation to relevant frameworks such as the Essential Eight, NIST Cybersecurity Framework, or ISO/IEC 27001. (*requires optional cyber risk module subscription)
Step 2: Configure Your Risk & Control Model
AI assists in establishing a consistent risk and control structure aligned to your operating environment and chosen frameworks—ensuring a standardised foundation from the outset.
Step 3: Activate Enterprise Visibility
Within hours, live dashboards and control intelligence are available across the organisation—providing immediate visibility of risk exposure, control effectiveness, and priority remediation actions.
Structured Support Model
Hawkstream uses a clear support structure that allows organisations to maintain internal ownership while still having access to expert product support when required.
Level 1 – Customer Helpdesk
Handles basic user support such as login issues, user access, browser queries, and other IT-related questions.
Level 2 – Customer Champions
Internal subject matter experts support users with process questions, platform configuration, workflows, notifications, dashboards, and alignment with organisational policies and procedures.
Level 3 – Hawkstream Support
The Hawkstream customer support team provides assistance for platform issues, advanced troubleshooting, and requests for professional services.
This approach ensures most questions are resolved quickly within the organisation while still providing direct access to expert support when needed.
FAQ's
Most organisations are up and running within hours. Hawkstream is designed for rapid deployment with minimal configuration, enabling teams to access live risk and control visibility on the same day.
No. Hawkstream is built to avoid traditional implementation cycles. AI-assisted setup and pre-configured best-practice structures significantly reduce the need for consulting-heavy deployment phases.
